Gaming should be fun — a form of entertainment, not a source of stress or financial hardship. At 99bon.com, we are committed to keeping it that way for every Filipino player on our platform.
At 99bon.com, responsible gaming is not just a checkbox — it is a core part of how we operate. We believe that every player in the Philippines deserves a gaming environment that is fair, transparent, and genuinely protective of their wellbeing. Whether you are playing slots in Makati, enjoying bingo in Cebu, or spinning the reels from Davao, our responsible gaming framework is always working in the background to keep your experience healthy and enjoyable.
Problem gambling is a real concern, and 99bon.com takes it seriously. We have built a suite of player protection tools directly into the platform — tools that give you control over your own gaming behaviour. We also train our customer support team to recognise signs of distress and to respond with empathy and practical assistance.
The golden rule at 99bon.com is simple: play for fun, not to chase losses. Set a budget before you start, stick to it, and treat every peso wagered as the cost of entertainment — not an investment. If gaming ever stops feeling fun, that is your signal to step back and use the tools available to you.
Remember: Gambling is addictive. Know when to stop. If you feel that your gaming is getting out of control, reach out to our support team immediately via live chat. Help is always available.
Every tool below is free to use and available directly from your 99bon.com account settings.
Set a daily, weekly, or monthly deposit cap on your 99bon.com account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 7-day cooling-off period to protect you from impulsive decisions.
Decide in advance how long you want to play in a single session. When your time is up, 99bon.com will display a reminder and, if you choose, automatically log you out. This tool is especially useful for players who lose track of time during extended gaming sessions.
Set a maximum amount you are comfortable losing over a defined period. Once your loss threshold is reached, 99bon.com will prevent further wagers until the period resets. This is one of the most effective tools for keeping your gaming within a healthy budget.
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account is temporarily suspended — you cannot log in, deposit, or place bets. This is ideal when you feel you need a brief pause to reset your mindset.
For players who need a longer break, 99bon.com offers self-exclusion periods of 6 months, 1 year, or permanent exclusion. Once activated, your account is fully closed and cannot be reopened during the exclusion period — even if you request it. This is a serious tool for serious situations, and we support you in using it without judgment.
Enable periodic pop-up reminders that show you how long you have been playing and how much you have wagered in the current session. These reality checks are a gentle nudge to pause, reflect, and decide whether to continue — keeping you in control at all times.
All responsible gaming tools on 99bon.com are accessible in just a few steps. No need to contact support — you can manage everything directly from your account dashboard.
Visit the 99bon.com login page and sign in with your registered email and password. Make sure you are on the official 99boncom.org domain.
Click on your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.
Navigate to the Responsible Gaming tab within your account settings. All available tools are listed here with clear descriptions and activation controls.
Choose the tool you want to activate, enter your preferred limits or exclusion period, and confirm. Changes that reduce your limits take effect immediately.
If you need help activating any tool, or if you want to request self-exclusion urgently, our 24/7 live chat support team is always ready to assist you — no questions asked.
Problem gambling can develop gradually. Here are some warning signs to watch out for in yourself or someone you care about. If several of these apply, please reach out for help.
Chasing losses — betting more to try to win back money you have already lost, even when you know you should stop.
Losing track of time — spending far more time gaming than you originally planned, session after session.
Gambling with money you cannot afford — using funds meant for rent, bills, groceries, or family needs to fund gaming.
Hiding your gaming — being secretive about how much time or money you spend on 99bon.com or other gaming platforms.
Mood changes tied to gaming — feeling anxious, irritable, or depressed when you are not playing, or after a losing session.
Failed attempts to stop — trying to cut back or quit but finding yourself unable to follow through despite wanting to.
Recognising these signs early is a sign of strength, not weakness. 99bon.com's support team is trained to help — reach out via live chat any time.
Take a moment to honestly reflect on the following questions. This is not a clinical assessment — it is a simple tool to help you check in with yourself. If you answer "Yes" to three or more, we strongly encourage you to activate a cooling-off period or speak with our support team.
1. Have you ever spent more money on gaming than you originally planned in a single session?
2. Have you ever borrowed money or sold something to fund your gaming activity?
3. Do you find yourself thinking about gaming frequently when you are not playing?
4. Have family members or friends expressed concern about your gaming habits?
5. Have you ever tried to stop or reduce your gaming but found it difficult to do so?
This self-check is for personal reflection only and is not a diagnostic tool. If you are concerned about your gaming behaviour, please activate a self-exclusion or cooling-off period from your account settings, or contact our support team via live chat.
Most players on 99bon.com enjoy gaming as a fun pastime without any issues. Here are some practical habits that help keep it that way.
Decide how much you are comfortable spending before you open the app. Treat it like a movie ticket — once it is spent, the entertainment is over for the day.
Set a phone alarm or use 99bon.com's session time limit feature. When the timer goes off, take a break — stretch, drink water, and check in with yourself before deciding to continue.
Online casino games are designed for entertainment. The house always has an edge over the long run. Enjoy the experience — do not rely on gaming as a source of income.
If you have hit your loss limit for the day, stop. Chasing losses is the single most common path to problem gambling. Accept the result and come back another day with a fresh mindset.
The Philippine Amusement and Gaming Corporation (PAGCOR) sets the regulatory framework for online gaming in the Philippines. 99bon.com operates in alignment with PAGCOR's responsible gaming guidelines, which include mandatory age verification, player protection tools, and staff training requirements.
PAGCOR's responsible gaming programme promotes the tagline:
"Gambling is addictive. Know when to stop."
This tagline is displayed prominently across the 99bon.com platform as a constant reminder to all Filipino players. We take our responsibility under PAGCOR's framework seriously.
If you or someone you know is struggling with problem gambling, support is available. Reaching out is the bravest and most important step you can take. The following resources are available to Filipino players:
99bon.com is built for Filipino players who want great gaming and a platform that genuinely looks out for them. Set your limits, use our tools, and enjoy the experience — knowing that we have your back every step of the way.
21+ only | Gambling is addictive. Know when to stop. | Play within your means.